The Pinnacle Method™ embraces three fundamental steps
Analyze your audience
Understand the actions and reactions you want your message to produce
Modify your delivery in order to achieve those reactions
Performance-Based Communication Skills®
The same time-tested performance techniques that have made actors and world leaders confident, believable and engaging for centuries can have the same impact for non-actors. Pinnacle's performance-based techniques ensures the message's delivery reflects the presenter's intention. The end result is an audience that walks away with a clear understanding of why the message is important to them.
Detailed Focus on Delivery
Knowing how a message is delivered holds the key to its impact. We leverage extensive video analysis to dissect each participant's communication skills. We then provide a customized, step-by-step program to help them address individual needs. The program culminates with a series of interactive exercises and simulations, we sharpen these skills and apply them to practical, real life scenarios.
Pinnacle utilizes a unique 3-stage customization process to tailor each training experience, module and exercise to suit participants' specific needs. The result is an exercise-driven training that is packed with immediately applicable and individually relevant simulations.
With a blend of performance and corporate expertise, Pinnacle-Certified Instructors are the best at what they do: Performance-Based Training. All Pinnacle instructors across the globe complete a rigorous certification process each year. In order to ensure quality and offer the level of deep, individual customization that Pinnacle provides, our instructors train exclusively with Pinnacle. We never use free-lance instructors.
Focus on Retention
To assist with continued growth and retention, Pinnacle offers a variety of retention support options (including access to the Green Room, Pinnacle's Customer Portal and Virtual Coaching services) to ensure participants have a plan to maximize their newly developed techniques.
What makes us
Testimonials"The concepts presented by Pinnacle Performance Company have proven immediately useful for our management team."
- Michael A. Garber, Ph.D., Director of Training and Development
"Pinnacle helped our sales people recognize the impact that purpose and passion play in every customer contact. Our overall sales effectiveness has improved as a result of the training."
- Tom Schencker, Director
"The instructors we sent to Pinnacle training increased their quality delivery score by 10% and now have the highest quality delivery scores at Oracle."
- Larry Frazier, Director of Training Practices
"I've been in sales for 20+ years and this was the most useful and enjoyable session I've ever been involved with."
- David Mockensturm, Account Executive
"Given all of the presentation courses I've taken over the years, this is by far the best in terms of the skills developed/improved"
- Chris Makell, Global Program Manager
"The course was real world...the lessons came alive."
- Susan Posey, Vice President, Training
"Training was excellent and current with today's way of doing proper presentations."
- Troy Mastroine, Senior Claim Manager
"Pinnacle teaches participants how to handle oneself in a social environment, and that is very beneficial to our Indian colleagues as they continue to cultivate relationships."
- Aarti Gupta, Global Head of Learning & Culture
"Immediate benefits...Very worthwhile. Great investment of time."
- Dave Garriott, GBS Commercial Thread Manager
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The Pin Drop PrincipleClick here to
Pin Drop Principle.
Written by Pinnacle
and G. Riley Mills.
Virtual Coach Online resource for virtual
presentation and communication